Prise en charge des patients céphalalgiques à l’officine : conception d’une formation en e-learning

Caring for patients with severe headaches in the pharmacy. Designing an online training program to deal with this challenge. Every day, pharmacy staff are confronted with spontaneous demands from patients for prescription or treatment for headaches with varying degrees of severity. We often notice that these treatments at a time of crisis are overused or that there is also a lack of background treatment. In a 2004 ANAES report, the agency identified a lack of knowledge and adequate training for health professionals which delays optimal patient care in these cases. We therefore asked ourselves how we can bring forth simple and practical information that would be relevant to pharmacy staff in order to care for patients with headache symptoms. To this end we have designed an internet ‘e-learning’ course which has components typically found in online interactive tutorial systems. This course will continue to evolve, emphasizing interactivity through digital tools designed by educational engineers and this portal will be freely accessible for students currently attending the university of Angers.